FAQs / Help
You will be emailed a Digiticket that will include your unique Booking Reference Number and a barcode that also contains this number. You may print out this ticket or have it available for display on your smart phone/ tablet screen, although we suggest printing out the email as this will contain a barcode, which will grant you quicker access. Please be aware that your ticket comprises of entry through the pier toll, if you cannot print your ticket or show it via your smartphone to the toll attendant you may be charged for toll entry.
No, we regret we are unable to issue refunds online. Please contact RockReef for further information.
On completion of your order, you will be emailed a DigiTicket containing a barcode and booking reference number. Present this ticket on arrival, either printed or visible on your smartphone/tablet screen.